What Huntington Homeowners Say About Hearthstone Chimney Co.
We’ve been sweeping chimneys in Huntington since 1984. That’s four decades of creosote, cap repairs, and conversations at kitchen tables while the coffee gets cold. Reviews aren’t something we chase - they’re what happens when you show up on time, explain what you found, and leave the house cleaner than you found it. Here’s what our neighbors actually said.
Recent Reviews
“We bought a 1920s colonial in Huntington village last fall, and the inspector flagged the chimney but couldn’t tell us much. Russell ran a camera all the way up, showed us photos of cracked flue tiles on his tablet, and explained exactly what we were looking at. No panic, no push. We scheduled the liner replacement the next week because we actually understood the problem.”
Paige W., Huntington Village
“Called at 8 PM on a Sunday because smoke was backing up into our living room during the first fire of the season. A real person answered - didn’t send me to voicemail, didn’t tell me to call back Monday. They had Marco out Tuesday morning. Turned out a bird had built a nest above the damper. Cleaned it out, inspected the whole flue, and we were burning that night. The upfront price was the final price.”
Marco R., South Huntington
“I’m 78 years old and I’ve had three different chimney companies to this house over thirty years. Hearthstone is the first one where the technician put on boot covers without me asking, and the first one who showed me video evidence of why my crown was spalling instead of just telling me I needed a new one. Russell’s crew swept the flue, repaired the crown with HeatShield, and I watched the whole thing on camera. Done right - and they stand behind it.”
Norma M., Huntington Station
“Found Hearthstone through a neighbor after another company quoted me $4,200 for a ‘complete chimney rebuild’ based on a flashlight inspection from the hearth. Russell did a Level-2 inspection with the camera, found the crown had some deterioration but the structure was sound, and fixed it for under $900. He also pointed out my cap was missing a screen, which explained the squirrel problem. Photos you can see, a plain-English verdict. That’s exactly what happened.”
Allen Y., Huntington Bay
“We’ve got a 1986 prefab fireplace in our split-level that nobody wanted to touch. Three companies said they didn’t service the brand or suggested replacing the whole unit. Russell recognized the manufacturer immediately, sourced the correct Olympia Chimney parts, and had it sweeping properly in one visit. That was two years ago. Still drafting perfectly.”
Paige W., Huntington Village
“My wife wanted the chimney swept before our daughter’s wedding reception at the house. I called five days out, figuring I’d get laughed at. The woman who answered - a real person, not a machine - found a Tuesday slot, the crew showed up in uniform, and they were done before lunch. No mess in the dining room, no soot on the rug. Even my mother-in-law was impressed, and she’s impressed by nothing.”
Marco R., South Huntington
“I manage a few rental properties in Huntington Station, and I’ve learned the hard way that cheap chimney work costs twice. Had Hearthstone do a sweep and inspection on a duplex before turnover. Russell found a cracked liner that the previous tenant’s ‘budget’ sweep had missed entirely - or ignored. His crew installed a DuraFlex stainless liner, and I got photos of before, during, and after for my files. That’s documentation I can show an insurance adjuster or a buyer.”
Allen Y., Huntington Bay
“After a chimney fire scare last winter - loud cracking, smoke everywhere, terrifying night - I was ready to rip the whole thing out. Russell came the next morning, camera in hand, and showed me that the fire had damaged the liner but left the masonry intact. He explained what needed doing now, what could wait, and what to watch for. Replaced the liner with Gelco, sealed the smoke chamber with HeatShield, and I slept fine the next time we lit a fire. No scare tactics. Just facts.”
Norma M., Huntington Station
Why Customers Trust Us
These aren’t cherry-picked stories. They’re what happens when a company operates on the K.E.Y.S. code - Krafted right, Every time, Your home first, Standing behind it. Russell Haines has owned Hearthstone Chimney Co. since 1984, and the 90-Day Done Right Promise isn’t a marketing line; it’s in writing, with no arguing, because that’s how you stay in business for 42 years in the same town.
Every technician is background-checked and uniformed. Most jobs finish in a single visit. The price we quote is the price on the invoice - a square deal, no surprises on the bill. We use professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield because builder-grade substitutes fail, and we don’t do callbacks for our own shortcuts.
And when you call (631) 776-4075, a live person answers. Twenty-four hours a day, seven days a week. Not because every hour is an emergency, but because questions don’t keep business hours.
We’ll be there when we say. Done right - and we stand behind it.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Huntington since 1984.